Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. Absolutely Your past usage details and bills are still accessible from your account once you login. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. I appreciate the security to get to my account but no one is going to pay my bills but me. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. Spoke to a supervisor who said there's no way to add 2FA to future account openings, that there's no way for them to verify anything because they're in Syracuse and they have to assume whoever calls in for service knows where they're living.I was given emailed bills for gas/electric each month which I could very easily pay through. I guess my question is, is there a better person to talk to over the phone or do I need to take a half day off work and go to their office in Syracuse?Įdit: called them again this morning and was able to get the account back in my name, it's just going to be a billing mess. Have your 10 digit account number ready and call: 1-71. I've never had this happen before and customer support just seems oblivious. National Grid offers many convenient ways to pay your bill. But somehow, someone keeps calling in to National Grid to set up an account and gives my address so National Grid just closes my account and sends the final bill. This is the third time I've received a bill from national grid that's a 'Final Notice' and it's a closeout cost invoice. I moved into this apartment in March of 2022. Neighborhoods, Suburbs, and Commuter Cities r/buffalo participants have access to contribute to the Wiki, it is publicly modifiable, if you have a problem contact the mods Prior to posting, be sure to utilize reddit resources such as the search function & explore the /r/Buffalo Wiki, it is loaded with beneficial information including: Plan a Meetup! FAQs Have a Question for /r/Buffalo? What's Happening this Week About /r/Buffalo:Īll things Buffalo and Western New York subreddit. Please visit /r/WNYClassifieds to buy, sell, and trade this is not a place for garage sales. No Random Surveys (exceptions made if related to Buffalo)īuying/Selling/Trading posts are not allowed. You may not use us to increase the popularity, profit, or market presence of a personal project. We're a community, not a bulletin board or marketplace. Why cant I use my account number to sign in anymore We are switching our system to use e-mail addresses as the customers sign in ID. Please do not post What's happening/going on? inquiries for ongoing emergency situations.Ībide reddit's rules on Self Promotion. Specifically: no personal attacks against other redditors, no hate speech, and no racist or bigoted usernames. We aim to make the Buffalo reddit a friendly place for everyone, so treat your fellow humans with respect. Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. All related stories to a subject, or other sourced links on an existing subject should be included in the recently shared thread.īe Civil. Stay up-to-date on all the things happening at Rhode Island Energy. If they aren't, be specific about your subject & what answers you seek.ĭuplicates Stories/threads are not encouraged unless they significantly differ from an existing discussion thread. Communication is Key in Every Relationship. Often, your questions have been answered in the past. Please investigate Research before submitting a thread, check the WiKi (subscriber contributed info) & Search Keywords on your topic. Keep it Relevant to the people, places, and things in and about Buffalo & WNY. View National Grid (NG.) Ord 12, 204/473p (NG.) dividend dates and history including final, interim and special dividends.
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